Confidentiality declaration

What information is collected? When you inquire about your stay at La Tour de Cause, we collect your name and email address and, where available, your telephone number. We do not collect bank or credit card details. We do not accept credit cards as payment.

Who collects the data? This data is collected by La Tour de Cause 24250 Castelnaud-la-Chapelle, France. Your information data is secured on our system via password controlled entry. If you choose to follow us on social media, you have already agreed to the terms and conditions on that platform and we may communicate through those platforms.

How is it collected? We collect your data directly from you by telephone or e-mail. We use cookies on our website. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. This information is used to track visitors’ use of the website and to compile statistical reports on website activity. You can configure your browser not to accept cookies, see www.aboutcookies.org for more information.

Why is it collected? We use your contact details to communicate with you in order to confirm your reservation, to send additional information about your stay, to answer your questions. We are required by law to collect and store certain information relating to your booking with us. If you register, we can send you information and offers about La Tour de Cause once or twice a year.

How will it be used? We will use your data to enable us to process your booking and provide the best possible service before, during and immediately after your stay here. You can register so that we personally send you an e-mail no more than twice a year. We do not sell, trade or otherwise transfer your personally identifiable information to third parties. We do not include or offer third-party products or services on our website.

Who will it be shared with? We take your privacy very seriously. We do not sell your data to third party organisations. However, we will provide data to law enforcement agencies upon request.

Your data is stored and processed on our system via password controlled entry in a way which should have no adverse effect on you as an individual.

How long is the data stored? If you do not book to stay here, we will delete your data. If you book to stay here we are legally required to store certain data for a minimum period of time, for example financial records for 7 years.

Access to stored data: If you have any questions about the data we hold about you or want a copy of the data we store about you, or want to make a correction, or want your data deleted (legal requirements notwithstanding), do not hesitate to contact us at info@latourdecause.com

Additional information If you would like further information about the legal guidelines under which we operate or if you have any doubts about how we use your data, please write to: Commission Nationale de l’Informatique et des Libertés (CNIL), 8 rue Vivienne, CS 30223, F-75002 Paris, CEDEX 02, or consult the CNIL website: www.cnil.fr.

The business is owned and operated by Jean Morel as B&B La Tour de Cause. Our head office is located: Pont de Cause, 24120 Castelnaud-la-Chapelle, France You can contact us in writing at the above address, or by email at: info@latourdecause.com